FAQ

  1. Why We Don’t Use QS8 Connectors
    The QS8 connector’s safe continuous current (120A) and peak current (180A) ratings are far too low for our high-performance battery system. At 72V, this limits the QS8’s safe power handling to just 8.64kW continuous and 12.96kW peak—insufficient for demanding applications. Prolonged overloading could lead to overheating, connector failure, or even safety hazards.
    For this reason, we’ve developed a custom high-current discharge port that reliably supports extreme loads without compromise.
    2. Our Battery’s Key Advantages
    ① Extreme Durability
    Military-grade construction: Reinforced metal casing with multi-layer shock-absorbing materials.
    Crash-tested reliability: Proven to withstand drops, impacts, and rough off-road abuse (see test videos & customer reviews).

    ② Unmatched Performance
    Ultra-high discharge capability: Custom port supports 560A peak current (40.3kW peak power)—ideal for Surron performance upgrades.
    ③ Advanced Safety
    Precision temperature monitoring: Embedded sensors at critical cell locations prevent false readings (unlike cheaper designs where case temps may appear normal while cells overheat).
    Multi-stage protection: Integrated BMS safeguards against overcurrent, short circuits, and cell imbalance.
    ④ Compact & Low-Profile Design
    Slimmer than competitors: Optimized cell stacking and manufacturing allow lower height at identical voltage/capacity, improving aesthetics and fitment.
    ⑤ Rapid Charging
    Includes premium 12A waterproof charger ($200 value) 140%+ faster than 5A chargers.

    2. Why Our Battery Is Priced Higher Than Chi's
    Superior Craftsmanship & Premium Components
    Our batteries command a higher price because we invest in advanced manufacturing techniques and higher-spec materials to deliver unmatched performance, safety, and longevity—unlike budget-focused competitors like CHI.
    3. Quanlity Warranty Period
    We offer a 2-year full replacement warranty (no repairs—just swap for a new unit) + 5-year warranty on battery cells for long-term peace of mind.
    4. Delivery Time
    US/UK Stock: 3-5 days for models available in our local warehouses.
    Made-to-Order: 5-7 days production + 15-20 days shipping for custom/unstocked units.

Back to blog